unknown attachment - on place where was picture in png

Magdalena SPYRA October 21, 2024

I see unknown attachment - on place where was picture in *.png - but only after  enter in edition site - PrtScreen.

Unknown_attachment.png

Picture is available but only in view version.

Pictrure_is_available_only_in_view_version.png

 

Link to public Space and Articles - 

 

I EAWU Elektroniczna Akceptacja Wniosków Urlopowych - Publiczna dokumentacja Bazy Wiedzy BPSC - Confluence

2 answers

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Kristian Klima
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October 21, 2024

Hi @Magdalena SPYRA 

Ensure that the images are attached to the page as actual physical images/files. You want a proper file with a proper file name there.

I've seen that often in my Confluence after we migrated documentation from a another doc center. We would copy pages from static HTML sites that originated in Zendesk, MadCap Flare or Paligo).

Basically, the image is on your page by way of a HTML link to where the image was taken from, it may not display properly.

So if our security arrangements 'allowed' the image to be displayed, it would. In some circumstances, we'd see the exact same issue as you do.

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Marc - Devoteam
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October 21, 2024

HI @Magdalena SPYRA 

You can look at this article: some-images-do-not-display-correctly-in-a-confluence-page-but-show-unknown-attachment-instead 

or try the following:

revert, then re-open. Suddenly the images are back, after doing that.

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