"Bill to" and "Sold to" adress change

[Blaž Sakelšek]

We have a problem. We want to change the "Bill to" and "Sold to" data in the Atlassian Admin Center, but we can't seem to get it right. Is there any possibility for you to change the address for us?

Thank you for your support

br

[Jessica]

Hi @Blaž Sakelšek 

Welcome to the Atlassian Community!

Are you able to access the https://admin.atlassian.com/billing/ and click on manage for your site where you want to make these changes?

If you are able to see your site and click on manage on the URL above, you should be able to navigate in the left sidebar to the "Addresses" tab and click on "Edit Address" option on the right side next to your Company's name and Address card.

If you are not able to make the changes in there while logged in as the billing admin for your site, please let us know and we can raise a ticket on your behalf at https://support.atlassian.com/contact/, or if you prefer, you can raise a request with them directly by choosing billing, payments, and pricing option at https://support.atlassian.com/contact/.

Regards,
Jessica

[Jehan Bhathena]

Hi @Blaž Sakelšek 

I've requested Atlassian assistance on this thread. Along with that I'd recommend you login into https://my.atlassian.com/product, and see if you can update the required details.

[marc -Collabello--Phase Locked-]

Hi @Blaž Sakelšek ,

I'd recommend to directly contact Atlassian support with a billing question.