I was using an evaluation version of 4.0 and getting support. I bought and installed a 10-user starter license and at the same time switched to 4.1, since then I have gotten no replies to my support requests.
Just checked our support request system and excluding the cross-posting of this ticket, I don't show any tickets created in the last three weeks under the email address you are using here (and the tickets created more than three weeks ago all appear to have been worked on with you). I confirmed that the support ticket you just submitted came in, so if you can reference the ticket numbers you did not receive a reply from on that support ticket, we can find out what is happening and resolve any issues you are experiencing. - And not to worry, all licenses include support.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs