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how to have both public & private comments?

I want external users (customers) to be able to post and see each other's comments.

I also want internal users (employees) to be able to post comments that only internal users can see, to discuss possible changes and so on.

How can I do both?

3 answers

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Answer accepted

Other than building a plugin, this is a feature request - see CONF-5639. You can comment in that issue and vote for it, or add your specific use-case.

It is possible to select who can view the comments when it is posted. When internal customers post it, they should make sure the visibility is selected appropriately!

Edit: This is for JIRA, not Confluence.

I see view restrictions for pages, but not for comments.

Checkout the comment visibility section here: http://confluence.atlassian.com/display/JIRA/Commenting+on+an+Issue#CommentingonanIssue-addcomment

Also check how the administrator has configured it.

Like Sebastian likes this

Oops, I am talking about JIRA! My bad!

This seems like a perfectly reasonable use of a custom plugin. I've developed similar functionality in the past. You'd likely want to configure an LDAP group as the internal users and set the comment visibility based on that group.

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