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Claudio Alves February 5, 2025

Hey there,

I've uploaded an image to a confluence article. After doing an update of the website via Scroll Viewport, the image is not there. Does anyone have an idea? 

Thx

Claudio

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 12, 2025

Hello Claudio,

Thanks for reaching out to us on Atlassian Community. I understand that updating your site via Scroll Viewport causes images in your Confluence pages to disappear.

Perhaps you can reach out to Scroll Viewport's support team, as they might have some insight on why this is occurring. You can reach them via their Marketplace listing or through their email/support portal:

You can direct them to this thread, and they can add a reply here too. If there's anything I can do to help the investigation from the Atlassian side, please let me know!

Take care,

Shannon S | Atlassian Cloud Support

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