expand Sidebar buttons appaer for a millisecond and then disappear?

André Matzke February 27, 2025

 

expand Sidebar buttons appaer for a millisecond and then disappear?

How to expand the sidebar without the button ? And get the left navigation bar be fixed again, and not hiding.

 

Bildschirmfoto 2025-02-27 um 10.55.22.png

3 answers

1 vote
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2025

Hello @André Matzke 

Observe two things in the gif:

  • a brief appearance of the keyboard shortcut hint - [ - square bracket can toggle between close/open
  • if you position the cursor over the dividing line, you can easily adjust the width of the left section

2025-02-27_12-56-56.gif

André Matzke March 5, 2025

if its collapsed, if I postion my cursor over the dividing line, those arrows do not appear. the double arrow is missing (which could be okay, since the navi bar is collapsed). but also the "collapse" arrow does not appear either. In Firefox & Chrome.

I followed the suggestion to start it in a incognito tab - an the page actually startet in a not collapsed way. There then I could use the double arrow to change the width of the navibar. But a collapse arrow (left directed as seen in the gif) does not appear. I would assume if its collapsed there should appear a right directed arrow.

keyboard shortcut hint - [ - does nothing. the keyboard shortcut hint - ] - closes and open comments on the page. So I guess keyboard shortcuts are working.

I guess reaching out to Support is in order.

 

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 27, 2025

Hi @André Matzke 

Clean your browser cache and cookies, or try incognito or another browser.

André Matzke March 5, 2025

tried, still not working as intended.

0 votes
Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 27, 2025

Hi @André Matzke ,

Quick check - is this appearing only on specific browsers or on all browsers? Have you tried incognito mode? Also, are other users experiencing this issue as well?

We've been using new UI on a couple of sites but I cannot say I've seen this behaviour yet.

If it's a site problem, you could probably reach out to Atlassian Support for them to check it out.

Cheers,
Tobi

André Matzke March 5, 2025

In Firefox & Chrome.

I followed the suggestion to start it in a incognito tab - an the page actually startet in a not collapsed way. There then I could use the double arrow to change the width of the navibar. But a collapse arrow (left directed as seen in the gif above from Kristian) does not appear. I would assume if its collapsed there should appear a right directed arrow.
I guess reaching out to Support is in order.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events