deactivated

so yoni July 7, 2024

Last year, I backed up my documents in Confluence.
I checked now and it seems to have become inactive, but I want to access my existing documents again.스크린샷 2024-07-08 오후 2.44.01.png
Please check quickly.

 


Link to the saved document page:
https://soyoni.atlassian.net/wiki/spaces/~712020b1f2c2c8ac264b43b0d122dfacd46e45/pages

 

 

 

2 answers

0 votes
Vronik
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July 8, 2024

Hi

Well, follow the instructions and contact us through the link so they can help you re-establish it

so yoni July 8, 2024

Hi, thank you for your reply. Can I get a contact link for help?

0 votes
Ollie Guan
Community Leader
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July 8, 2024

Hi @so yoni ,

Confluence instances on the Free plan will be deactivated after 120 days of inactivity and you can't restore them.

https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/

so yoni July 8, 2024

Hi, Thanks for your answer. 🥲😭

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