confluence upgradation from 6.2 to latest version

[Srikanth Reddy K]

Hi team,
we are planning to upgrade confluence 6.2 to latest version, need your assistance on this.

[Nic Brough -Adaptavist-]

Start with https://confluence.atlassian.com/doc/upgrading-confluence-4578.html

Clone your production down to staging and run through the documented upgrade procedure from those docs.

[Nic Brough -Adaptavist-]

"Need assistance" is very broad.  What help are you looking for?

[Nic Brough -Adaptavist-]

You may own a valid licence, but this message means that the one in Confluence has ended.  Check your Atlassian account and apply your "active licence" to your Confluence (should be a copy and paste" action)

[Srikanth Reddy K]

IM Having active license but still getting below error
License Inconsistency: Confluence support and upgrades for your current license have expired.

[Nic Brough -Adaptavist-]

Follow the upgrade doc I gave a link to.  I'm sorry, I can't tell you much more than that.  You have not told us where you are stuck (or where you have, we've told you how to proceed), so all we can really say is "do the upgrade as per docs"

[Srikanth Reddy K]

could you please let me know how can i upgrade  6.0.5 version to latest one

[Nic Brough -Adaptavist-]

What do your logs say the upgrade errors are?

[Srikanth Reddy K]

hey guys I'm able to clone successfully the setup into staging 
since it is 6.0.5 version, i don't find a proper documentation on community

 https://confluence.atlassian.com/doc/upgrading-confluence-4578.html

i have referred the link which you have provided, i don't think so it is suitable method for my version, because i don't see few options in my confluence
eg:  General Configuration > Plan your upgrade
       General Configuration > Troubleshooting and support tools

[Srikanth Reddy K]

NOTE : Confluence Version was 6.0.5

[Srikanth Reddy K]

followed this link

https://confluence.atlassian.com/doc/create-a-staging-environment-for-upgrading-confluence-866094180.html

done with step 1,2 and 3
Replicate database and confluence as same as production, after starting tomcat 

getting page not found error

please do the needfull

logs looks like as same above comment

[Srikanth Reddy K]

Hi Nic,
1)launched a new instance from existing confluence AMI , so  home directory remains same.

2) created a new database and restored data from  prod database also updated the database in server.xml

after starting the tomcat im getting few warnings but tomcat shows as running,
still not able to access it from UI

tomcat logs:
24-Feb-2021 19:03:36.021 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching property.
24-Feb-2021 19:03:36.104 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
24-Feb-2021 19:03:36.128 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.
24-Feb-2021 19:03:36.135 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.
24-Feb-2021 19:03:36.186 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
24-Feb-2021 19:03:36.627 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
24-Feb-2021 19:03:36.655 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
24-Feb-2021 19:03:36.662 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["ajp-nio-8009"]
24-Feb-2021 19:03:36.664 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
24-Feb-2021 19:03:36.665 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 740 ms
24-Feb-2021 19:03:36.678 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Tomcat-Standalone
24-Feb-2021 19:03:36.679 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.39
2021-02-24 19:03:39,463 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 6.0.5 [build 7103 based on commit hash 9740d52e06037c926d0bef8c46735f0805791491]

[Srikanth Reddy K]

I'm looking for step by step procedure to upgrade confluence 6.2 to latest available version,

before that i would like to test in a staging environment!
please let me know from where i need to start