Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

confluence mail send timeout

I have JIRA (6.3.1) and Confluence (5.6.5) running on the same host. I am using gmail for my email server ( with TLS enabled). Sending email from JIRA works fine, but Confluence generates the error below. I don't think this is an issue with the mail server or the network since the exact same settings work for JIRA from the same machine. Is there something else that could be causing this?


An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response;
nested exception is: Read timed out
at com.atlassian.confluence.jmx.JmxSMTPMailServer.doSendWithMessageIdSupport(


2 answers

I was able to solve this problem by adding a JNDI mail resource as described here:

Configuring the mail server using the Confluence UI did not work.

Thanks! I had the exact same issue and that worked for me too!

Maybe this is a bit late, but i was facing the exact same issue and found this article.

The solution for me was to change the port to 587 and it worked.

Thank you. I changed the port from 456 to 587, and it worked for me as well.

Worked for me too.... Thanks!

You save my day. Thanks!

+1, 587 worked pretty well, thanks dude.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

463 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you