We have the confluence in cloud but we don´t see the configuration about NPS.

Allan Jefferson Brosco
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August 8, 2024

 

My profile is administrator but I can't configure NPS option.

I see this in ulr bellow and the steps not show me the steps like the document.

https://confluence.plusoft.com.br/display/PBCE/2.4.3+Pesquisa+NPS

My profile is administrator but I can't configure NPS option. I see this in ulr bellow and the steps don't show me who to configure in the our sistem. https://confluence.plusoft.com.br/display/PBCE/2.4.3+Pesquisa+NPS

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Trudy Claspill
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August 8, 2024

Hello @Allan Jefferson Brosco 

Welcome to the Atlassian community.

The documentation you referenced has to do with an NPS setup for a specific company. That is not an instruction document for setting up the same thing in any generic Confluence instance.

What exactly are you trying to accomplish? Perhaps we can offer you better guidance if you explain the problem you are trying to solve.

Allan Jefferson Brosco
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August 9, 2024

Hello @Trude,

I tried configured NPS in our confluence, we are a bank in brazil and wue use the tool for documentation. I this moment we want to do some questions in each pages and after to summary the statistc about aour documentation.

 

Our version Confluence 7.19.17

Trudy Claspill
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 9, 2024

If you want to use Confluence to provide surveys and collect responses, you will need to add a third party app to your Confluence instance to do that. Confluence does not have that functionality built in.

This page lists some of the apps that can help you with that:

https://confluence.atlassian.com/confkb/how-can-i-add-surveys-to-confluence-pages-345637394.html

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