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When trying to open confluence using my credentials , I get below error:

 

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

All my system is being configured and monitored by colesgroup organisation.

Please help is resolving this issue

2 answers

I spoke to support. They asked me to go up to the padlock in Chrome and click on it (the one next to the URL). It then gave you the amount of cookies in use. Delete them, restart browser and it will log you in.

Good luck

1 vote
Brant Schroeder Community Leader Feb 18, 2021

@Shubhang Sharma 

Welcome to the community.  Were you able to get logged in?

I am having same issue. Really frustrating. Were you able to resolve?

I am having it too. I now have to use other Chrome profile to get access to my project's Jira

I spoke to support. They asked me to go up to the padlock in Chrome and click on it (the one next to the URL). It then gave you the amount of cookies in use. Delete them, restart browser and it will log you in.

Good luck

 

Cheers

Like # people like this

It works! Thank you!

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