Update Jira Issues macros in templates

[Alison Paddock]

The templates in Confluence include the old Legacy Jira macro that has microtext in it when you export to PDF.

Can you change to the new Jira Issues macro in Confluence Cloud? This would provide a much better experience for PDF documents.

Thank you.

[Jessica]

Hi @Alison Paddock 

Do you have a specific Blueprint from Confluence that has this specific legacy Jira macro?

If yes, please share the name with us!

For now, I have been testing a few, but the only one I found to include in the future feature request was the JIRA report blueprint, but only in the Status report option that uses the Chart with the legacy jira issue macro.
Other blueprints for Jira are not using the macro or adding the issue as links.

If you any other templates (not custom templates), I'd like to give it a check and include it on the report as well.

Additionally, would it be an option if you could create a custom template similar to the blueprint but switch with the new jira issue macro for now?

Please let me know your use case if that is not possible or optimal!

Regards,
Jessica 

[Alison Paddock]

It was the Release Notes template launched from a Release item in Jira 

[Jessica]

Thank you for the additional context, Alison!

I have created the following suggestion to our product and development team:

• Update templates and blueprints to use the new jira issue macro instead of jira legacy macro 

Even though I have linked internally this post to the feature request page, please feel free to add any comments and feedback there, as it also helps our teams to understand better your use case.

I hope this helps for now, but feel free to let us know if you would like to share anything else!

Cheers,
Jessica

[Alison Paddock]

Thanks for your help, Jessica. I am really struggling with the Jira Issues Macro in Confluence and its presentation in PDF. 

I cannot seem to get my columns to show in the PDF nor get the full list of issues. 

I have tried adjusting the width of the columns in Confluence and wrapping text but nothing works.

Here is an example:

In Confluence

In PDF

the Due Date column is missing

Any ideas to resolve? I need to send these reports to to my client but they are missing key information.

[Jessica]

Hi @Alison Paddock 

My apologies for missing your latest message on the thread.

I have tested with a jira macro and doing some exports to PDF, but couldn't replicate the issue exactly.

I could make the PDF go totally blank by having a summary with really long text, but I couldn't make a single column disappear.

For that reason, we might need to check how things are configured on your space and page and maybe the jira issues to compare and try to find a pattern that could be causing it to test it out.

I have created a ticket on your behalf to investigate this further, you should have received a notification by email, or you can see it at https://support.atlassian.com/requests/.

Regards,
Jessica