Unable to load Whiteboard

I am not able to load any whiteboards in any project space, despite being given access to view and edit. I can't see the toolbar, the grid and the content on the space.

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Hi Lily,

You're a Premium Plan customer and you could raise a ticket to Atlassian Support. This question is weird.

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Screenshot 2024-11-21 121612.png

See my view above

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I'm not personally experiencing this issue - but 2 people in my organisation during workshops I've run have experienced. We tried the following with no resolution

- changed browser - checked both chrome/edge

- cleared caches

- used incognito

none of the above worked

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Unable to load Whiteboard

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