You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi there, I'm new to ServiceDesk, Confluence and Insight. Just setting up a demo environment and am having issues connecting(linking) the Confluence instance to the Service Desk instance.
at the /setup/connecttojira-start.action url I put in all the relevant info (verified the username and password several times) and when I click next I get a System Error message:
I thought a 401 might be an unauthorized message but I've triple checked the username and password
Any help would be appreciated
Cause
java.lang.RuntimeException: Error while setting up connection to Jira
at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:223)
caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =401
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)
Well at least I'm not the only one :)
Hopefully someone will have an answer for us.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
In JIRA logs everything is fine, authentication has PASSED:
2020-11-10 23:22:45,625+0000 http-nio-8080-exec-8 anonymous 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1c9livd]
2020-11-10 23:22:45,647+0000 http-nio-8080-exec-8 dsxack 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,696+0000 http-nio-8080-exec-9 anonymous 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1yf9lub]
2020-11-10 23:22:45,731+0000 http-nio-8080-exec-9 dsxack 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,776+0000 http-nio-8080-exec-6 anonymous 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HttpSession created [18mn1zg]
2020-11-10 23:22:45,804+0000 http-nio-8080-exec-6 dsxack 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,987+0000 http-nio-8080-exec-5 anonymous 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HttpSession created [1vcuxiq]
2020-11-10 23:22:46,010+0000 http-nio-8080-exec-5 dsxack 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:46,153+0000 http-nio-8080-exec-3 anonymous 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application HttpSession created [3w9g0h]
2020-11-10 23:22:46,170+0000 http-nio-8080-exec-3 dsxack 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application The user 'dsxack' has PASSED authentication.
But in confluence logs I see the same error as you:
Caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =401
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.configureCrowdAuthentication(CrowdIntegrationConfiguratorImpl.java:49)
at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:219)
... 386 more
In nginx access logs I have 401 error:
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 534 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 2326 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 41 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "PUT /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HTTP/1.1" 201 208 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 64 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 654 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "PUT /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HTTP/1.1" 204 0 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 541 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
62.217.185.142 - - [11/Nov/2020:00:22:46 +0100] "POST /setup/connecttojira.action HTTP/1.1" 500 64832 "https://confluence.scloud.dsxack.com/setup/connecttojira-start.action" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /opensearch/osd.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /bootstrap/selectsetupstep.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /setup/setupusermanagementchoice-start.action HTTP/1.1" 200 2126 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
I see the Confluence or JIRA (I don't know for sure) have an 503 error error at this request: https://docs.atlassian.com/mywork-confluence-host-plugin/REST/0.1.1582/#id265678
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
After that, I have a 401 error
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
In JIRA logs everything is fine, authentication has PASSED:
2020-11-10 23:22:45,625+0000 http-nio-8080-exec-8 anonymous 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1c9livd]
2020-11-10 23:22:45,647+0000 http-nio-8080-exec-8 dsxack 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,696+0000 http-nio-8080-exec-9 anonymous 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1yf9lub]
2020-11-10 23:22:45,731+0000 http-nio-8080-exec-9 dsxack 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,776+0000 http-nio-8080-exec-6 anonymous 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HttpSession created [18mn1zg]
2020-11-10 23:22:45,804+0000 http-nio-8080-exec-6 dsxack 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,987+0000 http-nio-8080-exec-5 anonymous 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HttpSession created [1vcuxiq]
2020-11-10 23:22:46,010+0000 http-nio-8080-exec-5 dsxack 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:46,153+0000 http-nio-8080-exec-3 anonymous 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application HttpSession created [3w9g0h]
2020-11-10 23:22:46,170+0000 http-nio-8080-exec-3 dsxack 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application The user 'dsxack' has PASSED authentication.
But in confluence logs I see the same error as you:
Caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =401
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.configureCrowdAuthentication(CrowdIntegrationConfiguratorImpl.java:49)
at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:219)
... 386 more
In nginx access logs I have 401 error:
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 534 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 2326 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 41 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "PUT /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HTTP/1.1" 201 208 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 64 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 654 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "PUT /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HTTP/1.1" 204 0 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 541 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
62.217.185.142 - - [11/Nov/2020:00:22:46 +0100] "POST /setup/connecttojira.action HTTP/1.1" 500 64832 "https://confluence.scloud.dsxack.com/setup/connecttojira-start.action" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /opensearch/osd.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /bootstrap/selectsetupstep.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /setup/setupusermanagementchoice-start.action HTTP/1.1" 200 2126 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
I see the Confluence or JIARA (I don't know for sure) have an 503 error error at this request: https://docs.atlassian.com/mywork-confluence-host-plugin/REST/0.1.1582/#id265678
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
After that, I have a 401 error
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
My setup is very basic, Windows 2019 Std vm, with all three components installed on the one server.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
In JIRA logs everything is fine, authentication has PASSED:
2020-11-10 23:22:45,625+0000 http-nio-8080-exec-8 anonymous 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1c9livd]
2020-11-10 23:22:45,647+0000 http-nio-8080-exec-8 dsxack 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,696+0000 http-nio-8080-exec-9 anonymous 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1yf9lub]
2020-11-10 23:22:45,731+0000 http-nio-8080-exec-9 dsxack 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,776+0000 http-nio-8080-exec-6 anonymous 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HttpSession created [18mn1zg]
2020-11-10 23:22:45,804+0000 http-nio-8080-exec-6 dsxack 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,987+0000 http-nio-8080-exec-5 anonymous 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HttpSession created [1vcuxiq]
2020-11-10 23:22:46,010+0000 http-nio-8080-exec-5 dsxack 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:46,153+0000 http-nio-8080-exec-3 anonymous 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application HttpSession created [3w9g0h]
2020-11-10 23:22:46,170+0000 http-nio-8080-exec-3 dsxack 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application The user 'dsxack' has PASSED authentication.
But in confluence logs I see the same error as you:
Caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =401
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.configureCrowdAuthentication(CrowdIntegrationConfiguratorImpl.java:49)
at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:219)
... 386 more
In nginx access logs I have 401 error:
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 534 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 2326 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 41 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "PUT /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HTTP/1.1" 201 208 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 64 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 654 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "PUT /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HTTP/1.1" 204 0 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 541 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
62.217.185.142 - - [11/Nov/2020:00:22:46 +0100] "POST /setup/connecttojira.action HTTP/1.1" 500 64832 "https://confluence.scloud.dsxack.com/setup/connecttojira-start.action" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /opensearch/osd.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /bootstrap/selectsetupstep.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /setup/setupusermanagementchoice-start.action HTTP/1.1" 200 2126 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
I see the Confluence or JIARA (I don't know for sure) have an 503 error error at this request: https://docs.atlassian.com/mywork-confluence-host-plugin/REST/0.1.1582/#id265678
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
After that, I have a 401 error
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
My comments have been removed (
And I tried so hard to give more information
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Wade Grimm I solved my problem chose the first option: do not connect Confluence to JIRA at the start and create Confluence admin user.
After that I went to jira applications links:
https://jira-domain/plugins/servlet/applinks/listApplicationLinks
and added link to the Confluence:
https://confluence-domain/
After that JIRA and Confluence were linked.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It uses different users for Confluence and JIRA but it is fine for me.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for this, just uninstalling it now and will try this. I'll post back if I am successful
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Dmitriy Smotrov (dsxack) That seems to have fixed that issue! thank you for that. Now to finish the setup so I can properly demo this product!
Cheers
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Wade Grimm keep in mind Atlassian will stop selling server licenses in February 2021
Link: https://www.atlassian.com/migration/key-offering-changes?tab=server-dates#important-dates
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
In JIRA logs everything is fine, authentication has PASSED:
2020-11-10 23:22:45,625+0000 http-nio-8080-exec-8 anonymous 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1c9livd]
2020-11-10 23:22:45,647+0000 http-nio-8080-exec-8 dsxack 1402x895x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,696+0000 http-nio-8080-exec-9 anonymous 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo HttpSession created [1yf9lub]
2020-11-10 23:22:45,731+0000 http-nio-8080-exec-9 dsxack 1402x896x1 - 192.168.10.1 /rest/applinks/1.0/authenticationinfo The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,776+0000 http-nio-8080-exec-6 anonymous 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HttpSession created [18mn1zg]
2020-11-10 23:22:45,804+0000 http-nio-8080-exec-6 dsxack 1402x897x1 - 192.168.10.1 /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:45,987+0000 http-nio-8080-exec-5 anonymous 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HttpSession created [1vcuxiq]
2020-11-10 23:22:46,010+0000 http-nio-8080-exec-5 dsxack 1402x899x1 - 192.168.10.1 /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth The user 'dsxack' has PASSED authentication.
2020-11-10 23:22:46,153+0000 http-nio-8080-exec-3 anonymous 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application HttpSession created [3w9g0h]
2020-11-10 23:22:46,170+0000 http-nio-8080-exec-3 dsxack 1402x901x1 - 192.168.10.1 /rest/appmanagement/1/application The user 'dsxack' has PASSED authentication.
But in confluence logs I see the same error as you:
Caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =401
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.configureCrowdAuthentication(CrowdIntegrationConfiguratorImpl.java:49)
at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:219)
... 386 more
In nginx access logs I have 401 error:
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 534 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/authenticationinfo HTTP/1.1" 200 97 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/1.0/manifest HTTP/1.1" 200 2326 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 41 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:45 +0100] "PUT /rest/applinks/1.0/applicationlink/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b HTTP/1.1" 201 208 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:45 +0100] "GET /rest/applinks/latest/capabilities HTTP/1.1" 200 64 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 654 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "PUT /rest/applinks/3.0/status/b719b0e8-0a55-34bc-9a3c-5e0add55ca8b/oauth HTTP/1.1" 204 0 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "GET /plugins/servlet/oauth/consumer-info HTTP/1.1" 200 541 "-" "Apache-HttpClient/4.5.12 (Java/11.0.9)"
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
62.217.185.142 - - [11/Nov/2020:00:22:46 +0100] "POST /setup/connecttojira.action HTTP/1.1" 500 64832 "https://confluence.scloud.dsxack.com/setup/connecttojira-start.action" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /opensearch/osd.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /bootstrap/selectsetupstep.action HTTP/1.1" 302 0 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
62.217.185.142 - - [11/Nov/2020:00:22:47 +0100] "GET /setup/setupusermanagementchoice-start.action HTTP/1.1" 200 2126 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 11_0_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36"
I see the Confluence or JIARA (I don't know for sure) have an 503 error error at this request: https://docs.atlassian.com/mywork-confluence-host-plugin/REST/0.1.1582/#id265678
192.168.10.155 - - [11/Nov/2020:00:22:46 +0100] "POST /rest/mywork/1/client HTTP/1.1" 503 771 "-" "Apache-HttpClient/4.5.10 (Java/1.8.0_272)"
After that, I have a 401 error
192.168.10.155 - dsxack [11/Nov/2020:00:22:46 +0100] "POST /rest/appmanagement/1/application?include-request-address=true HTTP/1.1" 401 176 "-" "Jakarta Commons-HttpClient/3.1"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond. A long time favorite, Team Cale...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.