The Confluence editor is TERRIBLE. What can be done for cloud/hosted customers?

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143 answers

2 votes
Mazen Arar
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December 19, 2021

The fix is easy, but the editor problems have existed since day one!

Formatting issues - Enable paste same as Microsoft: Keep source formatting, destination formatting, paste as text (no formatting). How hard is this?

Freezing issue are frequent during editing, not to mention, updates that take a long time to enter are not saved!

Fix the above and the product is improved!

2 votes
Daniam Ali Castellanos T_
Contributor
December 17, 2021

Every
Fricking
Time

Sometimes when, my productivity is being slain by Confluence , I fantasy of pulling a GameSpot-kinda-situation with these guys.

Because, They, Deserve it.

You don't make Awful software and then , screw absolutely everyone who's competent enough to have an edge.
Feels like, they Do It on purpose, to make everyone equally dumb and work at snail speed.

2 votes
Alan Wendt
Contributor
July 7, 2021

You can't deny it's a new experience!

2 votes
Daniel Everett
Contributor
June 9, 2021

Similarly, there does exist the md2cf tool for publishing markdown files to Confluence.  A workflow that requires all documentation to be stored as MD files in your Git repo and published with md2cf might be the way to go.

2 votes
mwittie
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February 5, 2021

Dear Confluence Team,

By now Markdown is a well-understood standard familiar to, oh just about every single one of your users. Please just base Confluence on it and let me use it like a human being. Preferably through an API, so that I can use the text editor of my choice. If you have to provide WYSIWYG, they exist for Markdown too.

How do you make tools for developers and not support these features? 

Mike

2 votes
Sean McMullin November 11, 2020

Will add yet another voice to say that the Confluence editor is undeniably worse than any web-based editor I've ever used.  Two improvements:

1) Use tinymce.

2) Give us the option to use Markdown natively.

I know a student programmer who'd love to implement both and would have it done in two weeks.  In case that's not the problem, I know a replacement admin team who think that giving customers a decent workflow is a good idea.

2 votes
Daniel Everett
Contributor
August 18, 2020

I can't even get numbered lists to work with an entry that is a nested list - the outer list always ends up restarting the numbering at 1 for the next item after the one with the nested list in it!  This stuff is trivial if you use a mark up language instead of the dreaded WYSIWYG.

2 votes
Jaime Hablutzel
Contributor
July 15, 2020

I just dont understand why is Attlasian releasing such a shit of editor. Atlassian products used to be great (really great) and now I have to tell all the customers I persuaded to use Confluence that soon they will need to migrate to another product. I just dont know to what product yet. Fuck Atlassian, what happened inside your company?, did the management changed and now it is only full of morons?.

2 votes
elliot.newton
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April 30, 2020

@Jeff_Kelly esp if you want to put and image inbetween a step. Absolute nightmare. I've taken to manually typing them.

2 votes
Tim March 26, 2020

Agreed.

Sadly that better way is a Google Doc? How come they and Microsoft can achieve live editing while Atlassian is stuck in the stone age.

*"Better" being a relative term here. What's better than the worst? Most everything!

2 votes
James Craig Livingston March 20, 2020

The editor is clunky and slow.

My biggest complaint is, the inability to do a quick save and continue editing. Having to publish and then reenter edit mode (slow), just makes the experience worse.

And, I tend to have too many tabs open. Many times I've been working on a page, switch to some other task, and close the tab. No warning, nothing. Work gone.

There's got to be a better way.

2 votes
Marcin Kwiecien
Contributor
March 18, 2020

The new Confluence editing is terrible.
Deleted borders for pictures (why??), this is terrible.
Cannot simply insert a table with as many columns/rows as I want the way I could do that EASILY before.
Now I have to add a default table and do a lot of clicking.

Very disappointing.

2 votes
Svane
Contributor
February 28, 2020

We as an agency that needed a commen platform for documentation and organize work, were happy with Confluence Cloud (the old editor), but this new editor is the sole reason why that value we got out of Confluence as a product, is gone.

The new editor does not work.

2 votes
thomas menzel January 15, 2020

i just hope that they dont kill the jira markdown editor in favor of the same crap that we have in confluence.....

2 votes
Ravi Maharjan
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November 10, 2019

The new confluence editor is terrible. TERRIBLE. How do I switch back to old version?

2 votes
Alan Wendt
Contributor
November 5, 2019

Current editor is grotesque, there's no other word for it.  Try changing a page with 60 links from .com to .org.

2 votes
Vassil Velichkov
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October 18, 2019

Update [2019-10-18]: Just upgraded our Server to Confluence 7.0.3. All issues described in my original comment (from 1 to 6) are still present.

Dear Atlasian, you could at least fix 1 & 5, it should be 1-2 lines of code...

2 votes
Ricardo Clements
Contributor
August 28, 2019

Interesting Post by Atlassian about sunk cost fallacy.. from all the feedback I have seen about the new editor.. it might appear that the sunk cost fallacy is at work within Atlassian . https://www.linkedin.com/posts/atlassian_sunk-cost-fallacy-when-we-cant-help-but-activity-6572109100824567808-i_nD

2 votes
Dan Altemyr
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August 19, 2019

What annoys me the most with the editor is that whenever you type in anything that slighltly resembles an email addres or an URL, or a file path, the editor automatically assumes that it actually IS such an address, even though it really isn't, and happily creates a clickable link for it, and it is almost impossible to get rif of it. Yes, you can click on it in the editor and click "UNLINK", but in many cases, the link remains, or it reappears of you only merely touch the line where it is written. 

2 votes
Kaz
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June 4, 2019

been using confluence for oh so many years and I've noticed why lots of people hate it and go back to word or powerpoint.

My 2 cents:

1. Word and PP give the user the ease and flexibility to edit and see the changes immediately, something Confluence doesn't (like everyone mentioned). But like everything else, confluence requires time and effort to make things work, something that doesn't happen. Spend hours building a pretty PP and everyone is happy, spend a couple of hours for a proper confluence page and everyone loses their mind!

2. Unique page names: You can have multiple word/pp/excel docos that have the same name but in different folders, but in Confluence you can't. If I create a page with a same page name but put it in a different parent page within the same space, it loses it's mind. Don't tell me that a Space is like a folder and everything under it sits in the same folder coz if that's how it is structured, it just adds to the frustration and even minor issues like wysiwyg become show stoppers

3. Some macros need to be editable in the view page as well. Eg: Status - A user shouldn't have to edit an entire page to change the status of 1 thing. if you have wysiwyg in edit mode, maybe this is a non-issue

Remember to read the flip side of the issues I raised and how to address them Atlassian.

 

Edit: Allow us to cancel our changes in the page, Closing a page doesn't discard the changes and the next time an edit is made anywhere, that popup with options to "continue editing, view change or discard" just makes the user wonder if there was anything that was done. If you need to know what a cancel button does, just look at the code for this message's edit window, it has 2 buttons - Cancel and Publish. See what Cancel does and implement that.

2 votes
Phillip George
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May 28, 2019

Looks like this has been an ongoing theme for years??

I would think that companies would listen to their customers and offer what they are looking for.  Oh wait, customer service went out the window years ago and we must conform to what is provided and not what is requested / wanted by the customers.

I'm trying to center a table that has 4 columns and 13 rows that includes a header row.

I can't seem to find an easy way to do this, Indenting doesn't work, The Centering option doesn't work.

We shouldn't have to add a bunch of add ins or macros in order to complete such a simple task.

If I had on option to use any other application I would, but I don't, this is the Application our company chose.

2 votes
Steven Knudsen
Contributor
May 14, 2019

So agree. And very unhappy that I recommended to a brand new customer that we do all the doc work in Confluence. I feel I just hurt that customer.

2 votes
Richard Penner
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February 12, 2019

Clearly people who know markdown dislike the WYSIWYG editor; why not let us type in markdown? Make it some obscure setting if you don't want to confuse novices, but at least understand that your audience is using GitHub regularly and finds this editor to be vastly inferior to just typing the markdown themselves. Frankly, the comment box I'm typing this in is a superior experience.

2 votes
rhainesbrainshark
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December 3, 2018

I cannot figure out how to make a nested list.

 

This is not a complicated document structure by any means, I remember being taught how to create document drafts in this manner at around 10 years old in school. If I had been forced to use this editor, I would have failed that unit.

 

Absolutely unacceptable.

1 vote
Alan Wendt
Contributor
December 22, 2021

I keep winning awards and badges from Atlassian for my constant complaints about how disgusting their software is :)  You can tell they're really listening, huh?

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