It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

System Error when attempting to change default space permissions

I'm trying to change the default space permissions to remove admin etc. from the confluence users group.  I'm getting the error below, and the support link doesn't seem to work.

Oops - an error has occurred

System Error

A system error has occurred — our apologies!

For immediate troubleshooting, consult our knowledge base for a solution.

If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:

  1. a description of your problem and what you were doing at the time it occurred
  2. a copy of the error and system information found below
  3. a copy of the application logs (if possible).

Your Confluence administrator can use the support request form to create a support ticket which will include this information.

We will respond as promptly as possible.
Thank you!

Return to site homepage…

2 answers

site admin here, too. Having the same issue.

Got this answer from support:

As I checked, I was able to replicate the issue ; and this is being reproducible on our test instances as well.

Upon digging more, I learned that the issue we are facing is actually affected by a bug reported to our developer team to review here:

As this affects all of us, I also want to point that we have an internal incident and our dev team are currently working on a fix at this moment.
So, although you will see in the public page its Priority set to 'Medium' only, I can guarantee it wont take long to get this resolved.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

272 views 7 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you