System Error After Confluence Upgrade

[Konstantine Stamatis]

Hi everyone,

After the upgrading to the latest version on Confluence (V6.11.2) we see the below in the Health Check. Couldn't find anything on Atlassion Support site or Community. Nothing on Google either. Any help would be appreciated.

Thanks.

What does this check do?

Checks that the Lucene index is available

Result

Exception during health check invocation org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedLuceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.bonnie.LuceneConnection]: Constructor threw exception; nested exception is com.atlassian.bonnie.LuceneException: java.io.FileNotFoundException: C:\Program Files\Atlassian\Application Data\Confluence\index\segments_vw (The system cannot find the file specified)

[JP _AC Bielefeld Leader_ · Accepted solution]

Hi Konstantine,

the missing file belongs to the generate search index.

You might want to try to rebuild the index from scratch:

https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html

As I do not know from which version you upgraded to 6.11.2 I would suggest trying this rebuild from scratch. You can backup the index before, just in case...

Best

JP

[Konstantine Stamatis]

Hi Jan-Pater,

Thank you for the quick replay and sorry it took me a while to respond. 

Deleting the index and journal directories and then rebuilding the index fix the problem. 

Thank you for the help.

Very Best Regards,

Konstantine

[JP _AC Bielefeld Leader_]

And another idea:

Does the file/directory exists? If yes, check the permissions on the file/directory. Maybe the user running the Confluence server is not allowed to see the file.

JP