Stuck at confluence install when connecting confluence to Jira for user management

[Roman Baranov]

Hello,

Im trying to connect fresh install of Confluence to Jira for user management, but im getting the following error when entering paths for Jira and Confluence...

Failed to establish application link between JIRA server and Confluence server. For more information, please see troubleshooting guide in our documentation.

Jira and confluence are installed on 2 difference servers in same environment. Both are visible from outside. Jira has been running fine and is currently being used by users.

It seems like confluence can't reach Jira, but im not sure how to test this out to make sure thats the case. Can someone please help me with this?

[Deividi Luvison · Accepted solution]

Hi Roman,

Please try installing Confluence with internal user managing, create just an admin user internally. After you get your new Confluence up and running, you can go to Confluence Admin->User Directories, and add your JIRA as a directory repository over there.

Hope it helps,

Thanks and Regards,

David|Atlassian Support

[Roman Baranov]

thank you, that worked.