Try refreshing the page. Refresh
If the problem persists, contact Atlassian Support or your space admin with the following details so they can locate and troubleshoot the issue:
Randomly failing for weeks now with these types of errors Chrome and Edge
has anyone any solution and what's causing it? runs ok for a bit then goes wrong with these type of errors then starts working ok.
Our site admins and atlassian have been looking at it, they don't seem able to solve it which is why I reached out to the community.
It appears to me that the page isn't rendering out fully in some way - some timeout somewhere? i't shows a lot on edit and when not in edit seems to have an affinity for the searchbox, sometimes search isn't accessible sometimes it is but when I click in it - boom.
As Nicole says, it's becoming that I can't rely on it, we put huge effort into moving all our system documentation, how-tos, triage hints for failures into Confluence but if you can't rely on it - pointless.
Hi Will: I have had this issue a lot and am still seeing this a lot lately. I've also submitted several tickets about this issue with no resolve. Support hasn't been able to recreate the error on their end. The following suggestions were made by Support. Nothing has worked.
Along with supplying HAR files from my normal browser and an incognito window, I've also been asked by Support, "Would you be able to try and reproduce the issue in each of the following scenarios and let me know which scenarios that you are and are not able to reproduce the issue using?:
I even tested this and supplied them with the info. We've come across a lot of buggy behavior in Confluence Cloud due to cookies. It isn't very pleasant when top-level management tries to show a Confluence page to a meeting of over 100, and they can't get to the page and get this message. Ugh.
I suggest submitting a ticket to make the issue known. Sometimes they will create a bug report from a ticket, from a community post, not so much.
Hello @Will Swift
This looks a little strange to me
did you contact your organization Jira Admin?
and there is an option to contact the Atlassian support with your Jira site URL, that should help you better.
On the contrary a few things to consider thinking.
1. was there any deployment or Indexing done at your site. and did it have any errors or impacts.
I ask this because your issues occurs while you do a refresh.!
What have you tried so far? Just a different browser? Have you made sure you’re on the latest version of the browsers and tried them in private browsing mode? Is this occurring for specific users or for your instance as a whole? Even for multiple users many people don’t upgrade their web browsers so I would still check those basic things.
if the issues don’t occur in private browsing windows after upgrading the browser to the latest version, users need to reset their cache and cookies. If that doesn’t work they need to check on their plugins
if all of that doesn’t work then you should open a ticket with Atlassian as suggested
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