Some clients cannot edit excel documents in place with office connector

I have some clients that cannot edit an excel document in place with confluence's office connector.

All are windows 7. I have a mix of office 2010 and 2013 working and not working - there appears to be little rhyme or reason to it.

I am using Confluence 5.3.

2 answers

0 vote

Hi Ken,


There are many possible causes for this issue. I would suggest you to follow our Office Connector troubleshooting guide to find the root cause of this issue.

Hope this helps!


Regards,
Jing Hwa

I now have it working for all clients. I checked the: Allow authentication tokens in the URL path box on the office connector screen. Not sure why the same URL worked for some folks and not others without this checked.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

274 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you