I now have it working for all clients. I checked the: Allow authentication tokens in the URL path box on the office connector screen. Not sure why the same URL worked for some folks and not others without this checked.
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January 8, 2014 edited
Hi Ken,
There are many possible causes for this issue. I would suggest you to follow our Office Connector troubleshooting guide to find the root cause of this issue.
Hope this helps!
Regards, Jing Hwa
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