Search not returning content created by unlicensed users

Eric Witkowski
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June 8, 2023

Hello all, we had some employees leave our organization that wrote documentation for us. Now we realize that when performing a search in Confluence, their content no longer appears in the search results, and only if I specifically know where to look for that content can I find it.

Is there a setting I need to enable to allow this content to return?  Is this a bug?  Do I need to migrate who "owns" this content?

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Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 8, 2023

@Eric Witkowski, unfortunately, this is a known issue.  You can vote for the enhancement here: https://jira.atlassian.com/browse/CONFCLOUD-41303 There is also a work around to help find the content by the contributor.  Please vote so this is fixed.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2024

@Eric Witkowski can you accept this answer to help others?

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