Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Screenshots not copying over

We are copying our Standard Operating Procedures from Google docs to Confluence.  Within these documents they have screenshots of certain processes. When we select all to Copy and go to Confluence to Paste everything comes over except for the screenshots. Is there any way I can get this to come over with the other copied information?

1 answer

1 accepted

1 vote
Answer accepted
James Dellow Community Leader May 13, 2019

This is a known "bug", however even if this worked I think you would find it would actually embed the image from the source, rather than attaching it (so they will break if the original Google Docs page is deleted or if the user doesn't have access).

A better way is to export from Google Docs to Word, then import the Word document. The images will be attached to the new page.


Thank you for your quick reply.  Our organization utilizes google docs so we can easily share documents to each other. We decided to copy and paste the actual procedure into Confluence as a new blank page. So when the document needs to be updated we do not have to go to the original google doc to updated it then upload it back to Confluence. So I guess the import documents would not be an option.

James Dellow Community Leader May 14, 2019

Just like copying and pasting, once the document (exported from Google Docs as a Word document) is imported into Confluence, it will become editable just like any other Confluence page. The only difference is that your images will be imported as well this way.

This is different from attaching the file to a page.

This works but is not very user friendly. 

Often people store the docs version in their download directory (info security risk), the uploaded page will be added to the source of the pagetrees so you need to re-order the page again. A lot os steps if you are starting to import many Google docs content. By the way, importing from Gitlab has the same issue.

So, it would be nice to have a easy way of working, just let the import of Google docs work properly as expected.

By the way, in the current version of Confluence cloud it works beautifully, even alle the intelligent housestyle is copied including images.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

402 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you