Pending in Confluence Setup User Management Step.

1. Jira setup ok ( 1 Admin User Account)

2. confluece setup - User Managerment step Pending.

so much time. one - two hour running ..still run

Message is "Performing full synchronisation."

( I Choose JIRA Connection.)

and Using MySQL.

Do you what is problem?

2 answers

1 accepted

1 vote

It is likely that you are seeing this bug: https://jira.atlassian.com/browse/CONF-23184

If so, the synchronisation has actually completed successfully, but the 'Next' button is still showing as disabled. See here for a suggested workaround.

Cheers,
Mark

thank you for your help. it's working

0 vote

What does your confluence log file say? How many users are there in the Jira database (sounds like just 1, is that right?)

only 1 Admin User.. i can't find any error...hmm do you have any idea about that?

No, there really should be something in the log to tell you what it's doing (I'm assuming you mean that there's only 1 user and that's the admin user?) Might need to run the JVM with verbose logging on to find out what it's actually doing.

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