PDF export problem - Upload font but cause exporting error

OIT PKRV December 17, 2018

Hello!

I have a difficulty in exporting document in PDF with my font, which I've uploaded.

Here is error:

 

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Cause

java.lang.RuntimeException: com.atlassian.confluence.importexport.ImportExportException: com.lowagie.text.DocumentException: /var/atlassian/application-data/confluence/fonts/a_HuxleyOtl Regular.Ttf cannot be embedded due to licensing restrictions.
    at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.doExecute(ExportPageAsPdfAction.java:52)

caused by: com.atlassian.confluence.importexport.ImportExportException: com.lowagie.text.DocumentException: /var/atlassian/application-data/confluence/fonts/a_HuxleyOtl Regular.Ttf cannot be embedded due to licensing restrictions.
    at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.useCustomFontIfConfigured(FlyingSaucerXmlToPdfConverter.java:255)

caused by: com.lowagie.text.DocumentException: /var/atlassian/application-data/confluence/fonts/a_HuxleyOtl Regular.Ttf cannot be embedded due to licensing restrictions.
    at com.lowagie.text.pdf.TrueTypeFontUnicode.<init>(Unknown Source)

 

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2018

Hello,

I found the answer from this forum:

This behavior is related to the third party vendor's policy (Adobe/PDF)

and license restrictions for fonts. The font itself does not allow to be embedded.

For more details, have a look on Adobe's forum:

I hope that's clear, let me know if you have any questions.

Regards,

Shannon

 

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