It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Owner/Creator issues when migrating from external Confluence to internal

I'm fairly new to Confluence, so the question may be trivial. Sorry about that. The thing is that we have been using an external Confluence service (URL ending with "atlassian.net", perhaps that is "cloud hosting"?), but we now want to migrate over to an "internal one", meaning the URL ends with "astrazeneca.net". We have started to migrate, but discovered that all migrated information gets the user migrating it, as creator. Are there any tools that retains creator/owner during migration available? Like e.g. DocAve or SkySync do for Sharepoint?

1 answer

1 accepted

0 votes
Answer accepted

Hi Kjell,

Thank you for contacting us about this, and welcome to Atlassian Community!

Could you let me know the method you used to migrate your Cloud instance to Server? I don't think I encountered an issue like that before in a migration. Were all of your Cloud users migrated over to the Server instance? 

Last thing - but for our reference, can you let me know what had you decide to migrate from Cloud to Server? I want to share that with the Cloud product team so they can understand reasons why teams require Server over Cloud.

Thank you!

Regards,

Shannon

Hi and thanks for quick response!

To be honest, I'm not altogether sure that our internal instance is a server one. Have to check that. Also, I have come to understand that we have an internal Confluence expert-team that will probably be better suited to help us. Thanks anyway!

BR
Kjell

No problem at all, Kjell! If your internal Confluence team has any questions, you can also direct them here! 

Take care,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

109 views 3 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you