Over the last 2 weeks, we are seeing latency issues when we go to edit a page. Why?

When users go to edit a page, we get an error. The error on the screen says...  It is taking longer than usual to load this page.  Give it a few moments, then try reloading.  If it still doesnt load, speak to your Confluence admin.

I am the companies Confluence admin.

Why is this happening?

I tried doing a support request but that page is broken for me too.

1 answer

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Ann Worley Atlassian Team Apr 20, 2017

The error you are reporting comes from Collaborative editing - was your instance recently upgraded to version 6.x?

Here are some things to check for: Troubleshooting Collaborative Editing

Our support site is definitely up today - please try https://support.atlassian.com/contact if you need to open a support request.

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