On Confluence Startup, the following error is thrown

Hi,

I'm new to Atlassian and have just installed Confluence. Inittially the browser was working but the step after I tested the connection to an external database Igot the following (below).

Any suggestions please?

 

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

1 answer

0 votes
Ann Worley Atlassian Team Jan 03, 2018

Hi Ian,

"Spring Application context has not been set" is a common error that can be produced by a number of causes. The most common issue is a lack of permissions on the home directory which prevents Confluence from writing to the confluence.cfg.xml file.

Please work your way through this guide until you find the cause of your particular "Spring Application context has not been set" issue:

Confluence does not start due to Spring Application context has not been set

Thanks,

Ann

Hi Ann,

Thank you for the reply.

The problem has now been resolved. It was due to the wrong licence key being used i.e. prod key for a test system.

Perhaps Atlassian could look at getting some test in place for the licence key, rather than crashing out with errors.

Thanks again. 

Ian

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,489 views 4 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you