Notify watchers even when unchecked

Users that are watching a page are getting emailed even when notify watchers is unchecked. They are not watching the space.

Any ideas on where to start looking?

3 answers

0 votes
Joe Wai Tye Atlassian Team Sep 10, 2013

Hi Ethan,

Could you elaborate more on what those email notifications are about? This is because it seems that the 'Notify Watchers' checkbox only affects edits on Confluence pages.

However, the following changes will still notify the watchers, as mentioned in Watching Pages, Spaces and Blogs :

  • Deletions.
  • Attachments, including new versions or deletions of an existing attachment.
  • Comments, including new comments, edits of existing comments or deletions of existing comments.

I suspect that it was one of these actions that triggered the notifications.

Joe Wai Tye Atlassian Team Sep 11, 2013

Hi Ethan,

Glad to hear that you've managed to isolate the root cause of the issue. Hmm, I'm not really that familiar with the Scaffolding plugin, so I'll leave this in their hands then. Have you raised an issue at their Support site?

Hi Joe,

I've just isolated the issue to pages which use Service Rocket Scaffolding plugin. I will reach out to them for help but figured I'd add the information here in case you have any ideas.


Thanks,

Hi Joe,

I've just isolated the issue to pages which use Service Rocket Scaffolding plugin. I will reach out to them for help but figured I'd add the information here in case you have any ideas.


Thanks,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,268 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you