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My browser crashes when I try to upload an image. I've tried Edge and Firefox.

Noel James February 29, 2024

My browser crashes when I try to upload an image. I've tried Edge and Firefox. It was working but now it suddenly doesn't.

2 answers

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Kristian Klima
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February 29, 2024

@Noel James 

pre-flight check:

- update browser and extensions (did you add a new extension?)

- Do you still have the permission to upload attachements?

- did you try multiple ways of uploading images? (drag/drop, copy paste from an image editor, via menu...

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Dan Breyen
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February 29, 2024

Hi @Noel James are you using Confluence Cloud or Server?  You don't mention that in your post.  I'm using Confluence Cloud and not having issues with uploading images.  

Could you try another PC, or does this happen with another user?  Have you rebooted your PC in awhile?  If not, I would try rebooting and then try it again.

Hope that helps.

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