Missing Templates/Blueprints shown... Edited

Hi community,

again I have a curious thing...

When I want to create a new space there will be shown a lot of templates/blueprints to me which have a dead link. I also have this behavior when I try to add them into allready existing spaces.

The curiosity is that I have access to them in the  "global templates and blueprints" section in the config menu. I'ts possible to me to access and edit them. Even as a Administrator I'm not able to (de)activate templates/blueprints

What is the reason for that behavior and how can I solve it so that I can use the templates?

THX in advance





3 answers

0 vote

Hi Jörg,

They appear to be Jira related blueprints. Do you currently still have Jira installed, and do you see the blueprints in the Space Tools? 

Have a look at the documentation on disabling Blueprints for the location of that.

Kind Regards,

Hi Shannon,

thank's for your response...

Yes, we have Jira Servcie Desk installed and productive.
Formerly we tried out Jira Software but we've deinstalled it after the trial period.

The shown blueprints are existent in the config section of the space and also in the config section of the confluence system.


0 vote

Thanks, Jörg,

So I do believe the ones you're seeing are from Jira Software, which is why they're not working.

Were you looking to remove them or use them? If you want to remove them, when you remove them from the Space Blueprints, do they not show anymore in the dialogue? 

Kind Regards,

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

391 views 17 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you