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Lucidchart add-on compatibility with Confluence 8.8?

Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 29, 2024

Anyone get the Lucidchart Diagrams Connector working on Confluence Data Center 8.8.0?

The Lucidchart macros flashes a chart quickly, then stack traces. We haven't figured out a workaround of any kind.

Open to any suggestions! 🙏

p.s. Is this deja vu? Yes it is.

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Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 29, 2024

For those who use this add-on, the "answer" to my question is that Lucid pushed out an DC 8.8.1-compatible version of their Lucidchart Diagrams add-on today.

Get it on the Atlassian Marketplace and continue with your diagram embedding!

1 vote
Marc Koppelaar
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March 1, 2024

Hi @Dave Liao 

Realated to the other post, I can only say;

Is there anything in the logging and provide that information to Lucid Chart support.

Or if there are other apps, disable them all and check if it works, then enable on by one. It might that there is conflict with another app.

Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 1, 2024

Thanks @Marc Koppelaar , good reminder on trying Safe Mode and trying Lucidchart by itself.

Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 4, 2024

@Marc Koppelaar - thanks Marc! Unfortunately no luck.

FYI Lucid responded to me, and they have no ETA on when their Confluence add-on will be updated for 8.8.0 compatibility: https://community.lucid.co/product-questions-3/confluence-data-center-macro-loads-then-stack-traces-6435

Marc Koppelaar
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 5, 2024

Hi @Dave Liao 

I do feel a bit sad for you and all that use this integration. A company that offers such an integration is not pre-active on seeing that it works it the software it integrates on is updated.

Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2024

I concur; it's not a good look. 🥲

Like Marc Koppelaar likes this

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DEPLOYMENT TYPE
SERVER
VERSION
8.8.0
TAGS
AUG Leaders

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