Hi There!

Few days ago we migrate our server to new location and we get new IP adresses.

I change the base urls, rebuild the application links, made the proper DNS and reverse proxy modification too.

Everything works fine except two thing.

1. I must to turn off the Collaborative editing because the Confluence alwasy log off the users. This is solve that problem, but I find my old ip adresses in the logs and I don't know why.

2. Some user can't log in to Confluence. The Jira Software login works with the same credentials.

 

Thank you T

1 answer

This widget could not be displayed.

That suggests you've not changed the connector settings for Synchrony's proxy link.

Hi Nic! Thank you for your answer! Can you help me how/where can I do this? 

The best thing would be to run through https://confluence.atlassian.com/confeap/troubleshooting-collaborative-editing-847355677.html - you don't have quite the same set of errors most people using that doc would have, but it's a good guide to all the things you need to look at.

Thank you! I will try it. 

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