It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Importing a large cloud site

Hi, 

I have a confluence Cloud Backup of space/site that weighs in at 2GB.  How to upload this to a new cloud instance? 

Upload screen says 200MB is the limit, if I click the link "Alternative methods for upload" the page returns 404 Not found.  So no help from Atlassian available it seems. 

Thanks! 

1 answer

1 accepted

0 votes
Answer accepted
Elifcan Cakmak Community Leader Apr 01, 2020

Hello,

Here is the documentation that you are looking for:

https://confluence.atlassian.com/confcloud/migrate-a-confluence-cloud-site-to-an-existing-cloud-site-959303219.html

Also stated in the documentation, size limit is for the uncompressed XML files inside the backup zip file. This is the 'data size' of the backup. There's no limit to the file size and number of attachments.

But if you still exceed the size limit, what you can do is specified in the documentation.

Regards,

Elifcan

Hey Elifcan, 

Lifesaver, all uploaded and the import job is running as we speak! I think those support pages could be worded a little better for import novices, a job for Atlassian! 

Thanks for your help! 

Elifcan Cakmak Community Leader Apr 01, 2020

Hey,

Agreed, documentations can be better in many ways. Atlassian is working hard but since there are so many, they have a hard time to catch up, I guess.

Glad to help,

Elifcan

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Confluence

Lessons and Learnings: Six Months of Working Remote [Discussion]

Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...

6,539 views 5 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you