Import Word to an EXISTING page on Confluence

[Chris X]

Hi

I am trying to import a Word document to an existing Confluence page. I have no problems importing to a new page *upon creation.

*I also have a problem with importing word after it has been created - i guess this is classes as "existing" though, so is the same problem!

The guidance link below says to go to an existing page (NOT edit) and choose "More options>Import Word Document", however on view i cannot see "More options"... I can see "Advanced details" and there is no option to import from there.

Import a Word Document into Confluence | Confluence Data Center 9.2 | Atlassian Documentation

Thanks

[Dan Breyen · Accepted solution]

Hi @Chris X welcome to the community.  I found CONFCLOUD-75154 out on Atlassian's Jira site which sounds a lot like your issue.  Importing Word docs to existing Confluence pages isn't available yet.

If you'd agree that this is your issue, I would strongly suggest voting for and watching it for future updates.

Feel free to add a comment on it as well.

Hope that helps.

[Chris X]

Thanks @Dan Breyen I agree this is my issue. I have voted.

The page in my OP then needs updating as it says this IS possible for existing pages and is very misleading. Can you arrange for that to be amended, or is there someone to report this to?

Thankyou

[Dan Breyen]

Sorry, Chris, I'm not familiar with the 'OP' terminology.  The link you provided refers to the Data Center product.  From your labels, you've indicated you're using the cloud software. My answer was derived from the labels, are you using the Confluence Cloud software?

[Chris X]

Hi

Yes I am using cloud software.

sorry I mean “Original Post”

[Chris X]

@Dan Breyen Is this a different solution then? Is it possible to import to existing page on Cloud? Thanks 

[Dan Breyen]

If you're using the Cloud Software, then that Jira ticket would still apply.

[Chris X]

OK Thank you @Dan Breyen - who can be contacted to update the misleading content?

Thanks

[Dan Breyen]

If you're the System Admin you can open a ticket with Atlassian Support to address that.

[Chris X]

Thanks - i'm not a System Admin

[Chris X]

THIS IS NOW RESOLVED - I WAS NOT ADDING A PAGE PROPERTIES TABLE CORRECTLY!!

Thanks everyone for the help 

[Chris X]

Hi

I just wanted to add some context to this (I was trying to keep it simple by not adding the issue). I will add the issue here and if i cant resolve i will start a new thread to be more specific about the Label issue.

We have created a confluence template with lots of sections and tips. 

If you create a page from the template then we can add a label (we have created) to the bottom of the page, which ensures it then is displayed in another 'overview' page with all of the documents which have the same label.

I have found that if you DO NOT use the template and then add the label, it will NOT show up on the 'overview' page.

So coming to my initial post then, if you import word to a NEW Page it works fine.... but importing into an EXISTING page does not work....

So, i am in the situation where i NEED to create a page from the template to ensure that the Label works.... but this means im unable to import effectively from word....

and if i create a new page (and import works fine with word) this then means the label does not work y showing the page in the overview page.

Hope all this makes sense, and maybe the issue with the label is resolvable!

[Christopher.Collins]

Will send some thoughts

[Barbara Szczesniak]

@Chris X Your best bet would be to copy/paste from the Word document into your Confluence page.

Is your case that:

1. A page was created by importing a Word file.
2. Someone updated the Word file instead of updating the Confluence page.

If they turned on Track Changes in Word or you have access to both Word versions, you could do a compare to see the changes that were made.

[Chris X]

Hi @Barbara Szczesniak @neither really.

we have an existing page in confluence for a few months and we have only just decided to import a word document to it.

[Barbara Szczesniak]

@Chris X I understand. I think copying and pasting from Word is your best option. This is often the option suggested here in the community even over importing, as it makes it easier for you to format or separate the content into multiple pages (if desired) as you go.

[Chris X]

Thanks for your thoughts on this