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I have the new editor... is it possible to have the legacy editor?

It seems to be easier to have the legacy editor for multiple uses... I have the new editor but I want to have the Legacy editor... do you know how can I have it?

is it possible?

(I have a free account)

editors.PNG

2 answers

2 accepted

1 vote
Answer accepted
Ollie Guan Community Leader May 07, 2020

Hello @Ana_Espinoza ,

The legacy editor template can be enabled for your site at any time.Most sites currently have the legacy editor template enabled. If your site falls within the small percentage of sites that do not, please reach out to Support for more information about enabling the legacy template.

https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476

https://jira.atlassian.com/browse/CONFCLOUD-65695

Hi Ollie, 

Thank you for your answer... 

How or where is the support button? or there is a support email to write them?

or should I open an issue in this platform? https://jira.atlassian.com/browse/CONFCLOUD-65695

 

Thank you again for your quick answer :)

Like Ana_Espinoza likes this

is not allowing me to write or to submit  a ticket... so complicated

Hello all,

I'm providing an official update on this question to clarify our current process.

It's not always possible to add the Legacy editor to your Cloud site, so the support team will need to confirm this on a site-by-site basis.

If you require the Legacy template, paid admins can raise a ticket via support.atlassian.com. If you are a Cloud Free admin, you can accomplish this by creating a new question on Community with your admin account requesting the same. The Community Support team will be alerted, and then we can assist you with that process.

Thanks again, and take care!

Shannon

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