Just adding some more information to Luiz comment, if you could still not found the add-on in the instance, can you confirm if manually installing the add-on, will display the same results? To do that, you can download it through the add-on page and then, through Confluence Admin > Manage Add-ons click on the Upload button, that will be in the right side of the screen.
I suggest we first confirm if this macro is enabled. For that, please go to Confluence Administration and then Manage Add-ons. This macro will be on the User-Installed macros list.
If you confirm it's enabled, then please make sure you check the "Other Macros" list when you try to insert a macro into a page and search for the plugin name in order to locate it.
Please let me know in case you have any questions.
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