I can't login to my bitbucket

oriolhp NA
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September 4, 2024

 

Everytime i try to login i get this message. It is frustating because all my works in there and now i cannot access Screenshot 2024-09-04 at 22.14.06.pngI've seen a lot of posts with this issue but no solution on my side.

I've tried incognito, VPN and 3 different web browsers

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Dave Rosenlund _Trundl_
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September 4, 2024

I'm sorry to hear about your trouble, @oriolhp NA  😕

Are you using a free version of Bitbucket? If you are, has it been a long time since you last logged in?

That could be the root cause of your troubles.

If not—you are using a paid edition or have logged in successfully recently in the free edition—the cause is different, and you have already tried logging in in incognito mode. 

In this case, you should open a support with Atlassian.

-dave 

Oriol Hernandez
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September 4, 2024

Yes, the thing is that i cannot open a support ticket with Atlassian as i'm on a Free plan, and I cannot upgrade as anytime i try to upgrade it returns me to the same window of you. can0t log in

So I'm stuck here and I cannot access my code.

Yes, It's been a while since I did not log in, but not so lon, as I added a person just some months ago to a project

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