We recently upgraded from Confluence 5.8 to 6.6.1 and we're having the problem that nobody can edit any pages. When clicking edit mode on any page, the user is instantly shown an error saying "This page is taking longer to load than usual" and it always times out.
From the help guides, this looks like an issue with the new Collaborative Editing feature, and the suggestion is to turn this off. In the application, however, when navigating to the Admin Section for Collaborative Editing, it just shows the error "Something went wrong. Please Try Again". This appears every 3 seconds and the page never loads.
Can anyone tell me the table and setting I need to change in the database to turn this "feature" off?
I just found the answer in a different post that didn't come up in my initial searches:
The bottom line is that the option to disable is no longer in the 2 places documented (General Configuration or Administration > Collaborative Editing) but is now here in the Add-ons:
Gear > Add-Ons > System > Confluence Collaborative Editor Plugin
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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