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How to setup JSM issues view rights for non agents, displayed in Confluence?

Kay March 6, 2024

Hi,

I have created a Confluence page which displwas open issues of JSM and I would like some other people to be able to see the issues (read only).

Manual I have used: Display Jira issues in a table | Confluence Cloud | Atlassian Support

Non agents get the message "No results found" where the macro should be displayed.

I guess it's related to permissions. Where can I change this without making those persons JSM agents?

Thanks!

Kay

1 answer

0 votes
Laura Campbell _Seibert Media_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

Hi @Kay and welcome to Community!

The people who see "No results found", do they have product access to JSM? If you give them product access, but only browse permissions (not an agent role), they should be able to see issues but not work on them.

Kay April 2, 2024

Hi @Laura Campbell _Seibert Media_

thank you very much!

How can I do this? I tried for example "Stakeholder" but it didn't work. It would be great if you could tell me more details. :-)

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