How to report a bug in Confluence?

oliverwi October 21, 2019

Hello, I used to have access to the JIRA so I could report a bug directly there. Is this no longer possible? 

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Dominic Lagger
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October 21, 2019

Hi @oliverwi 

Do you mean this page here? There, all bugs are transparent to the community. 
https://jira.atlassian.com/projects/CONFSERVER/issues

For this, you need an atlassian account. But for reporting a bug, the link from Haran is the right one. 

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Haran Kumar
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October 21, 2019

@oliverwi  

You can use the following link to get support / Report bug, 

https://support.atlassian.com/contact/

Regards
Haran

oliverwi October 21, 2019

yeah, that's how far I got. So we no longer have access to your JIRA? I used to have direct access to your jira projects.. CONF, TEAMCAL, etc.

Scott Beeson March 4, 2024

If you are on the free plan you cannot report bugs. Neat.

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Scott Beeson March 4, 2024
  1. https://jira.atlassian.com/browse/CONFCLOUD
  2. Click "Create" on the top menu bar.
  3. Get redirected to support.
  4. Get informed that you are on the free plan and you don't have access to support.

 

So in short, if you are on the free plan, you cannot report bugs.

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Toan NC April 4, 2023

I feel it's hard to report a bug and solution to resolve it. Can you help this one.
+ Bug: In the lastweek, there is a bug that we can use the Dark Mode correctly like the image below (page content is still white),
+ Solution: This is because the CSS background-color is "" there and it's invalid, this should be removed. @Dominic Lagger @Ravi Sagar _Sparxsys_ @Haran Kumar 
Capture99.PNG

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Ravi Sagar _Sparxsys_
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October 21, 2019

Hi @oliverwi 

Are you talking about creating Jira issues from Confluence? May be the applications link between Jira and Confluence is broken.

Ravi

oliverwi October 21, 2019

No, I mean reporting a bug I found in Confluence to the Atlassian development team.

Sorry for the missing clarity in my question.

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