Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to connect two instances (JSM - Confluence)

Niklas Zarnecke
Niklas Zarnecke
Contributor
February 21, 2024

Hey!

We currently trying to improve our Service Desk and had the idea to separate our wiki for a second URL which our users could easily remember.

Now I don't see an option to connect the knowledge base from instance-a.atlassian.net to instance-b.atlassian.net. Is there any way to connect these two?

If not, what's the best practice?

Thanks in advance
Niklas

Answer
Watch
Like nigel.camp likes this
470 views

1 answer

1 accepted

0 votes
Answer accepted
Rilwan Ahmed
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 21, 2024

Hi @Niklas Zarnecke ,

Go to admin settings --> Products --> Application links. From here you can create integration to separate wiki

View More Comments
Niklas Zarnecke
Niklas Zarnecke
Contributor
February 22, 2024

Hi @Rilwan Ahmed

thanks for your answer. I couldn't figure it out.. It seems like the system is trying to conncet between a cloud and a self-managed product.

I want to connect two cloud products. Am i missing something? All I achieve is this error message:

erroratlassian.PNG

Best Regards
Niklas

 

EDIT: I was looking at the wrong place, now it's working! Thanks!

Like • Rilwan Ahmed likes this
Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events