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Am trying to create a Sandbox which mirrors the data and setup of our current Production Project in JSM. I want to mirror our Knowledge Base and have tried to set it up in Sandbox but on the first setp I get 'We're having trouble adding Confluence - this usually happens when a site is behind on payments'
I've checked and we're fully paid up - any ideas on what to do to get the Knowledge Base replicated?
My recommendation for this type of error is to try later again and/or contact Atlassian support directly.