Google Drive for Confluence (by Atlassian) not working with video files
We use the 'Google Drive for Confluence' app to embed videos stored in Google Drive in a Confluence page. I find it very unreliable. My steps to embed are simple:
- while editing, click Files & Images link at top of page
- choose Google Drive
- follow the directory to find the file I want
- choose the video file
Once the page is published, sometimes the video will show a preview/thumbnail and will play as expected. At other times there is no preview, there is only a grey box as shown below. (There is not much to see, really.) Clicking in the box does nothing. Nothing plays.
Anyone else experience this? Do you know of a way to produce reliable results? Is there something I'm missing? Is this a bug? What other ways are there to embed videos in Confluence Cloud?
Thanks in advance for the help.
PS. I know about linking out to Google Drive and playing the video there and have used that in the past. I prefer to minimize the external page loads where possible.