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Error while installing Confluence in a linux server

ericmaicon
ericmaicon August 5, 2015

Hello,

I am trying to install a Confluence in a AWS EC2 server and I am not getting success.

It is a m3.medium machine, with 3,75 of ram.

I have installed JIRA and Confluence there, with apache proxy.

JIRA is working fine. I restored the backup and everything is going well for some weeks.

Confluence is installed. But when I try to run the install quick wizard, it crashes in the mean time.

Captura de Tela 2015-08-05 às 22.42.50.png

After press Next, the window runs per 1 minute and crashes, giving the error:

com.atlassian.config.ConfigurationException: Error creating bean with name 'cacheStatisticsManager' defined in class path resource [services/cacheServiceContext.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'ehCacheStatisticsManager' defined in URL [jar:file:/opt/atlassian/confluence/confluence/WEB-INF/lib/confluence-cache-ehcache-5.7.4.jar!/cacheProviderContext.xml]: Cannot resolve reference to bean 'userI18NBeanFactory' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'userI18NBeanFactory' defined in class path resource [i18NContext.xml]: Cannot resolve reference to bean 'localeManager' while setting bean property 'localeManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'localeManager' defined in class path resource [i18NContext.xml]: Cannot resolve reference to bean 'settingsManager' while setting bean property 'settingsManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'settingsManager' defined in class path resource [applicationContext.xml]: Cannot resolve reference to bean 'upgradeManager' while setting bean property 'upgradeManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'upgradeManager' defined in class path resource [upgradeSubsystemContext.xml]: Cannot resolve reference to bean 'attachmentToCeoConversionUpgradeTask' while setting bean property 'schemaUpgradeTasks' with key [4]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'attachmentToCeoConversionUpgradeTask' defined in class path resource [upgradeSubsystemContext.xml]: Cannot resolve reference to bean 'luceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'luceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.bonnie.LuceneConnection]: Constructor threw exception; nested exception is com.atlassian.bonnie.LuceneException: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /var/atlassian/application-data/confluence/index/write.lock
	com.atlassian.confluence.setup.actions.AbstractSetupAction.transitionFromColdToVacantState(AbstractSetupAction.java:166)
	com.atlassian.confluence.setup.actions.SetupStandardDatabaseAction.setupDatabase(SetupStandardDatabaseAction.java:60)
	com.atlassian.confluence.setup.actions.AbstractDatabaseCreationAction.execute(AbstractDatabaseCreationAction.java:33)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:65)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.xwork.interceptors.XsrfTokenInterceptor.intercept(XsrfTokenInterceptor.java:100)
	com.atlassian.confluence.xwork.ConfluenceXsrfTokenInterceptor.intercept(ConfluenceXsrfTokenInterceptor.java:26)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.CaptchaInterceptor.intercept(CaptchaInterceptor.java:50)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:46)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:52)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:24)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:72)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:37)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:46)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:66)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:27)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:59)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:51)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:153)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:78)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.FlashScopeInterceptor.intercept(FlashScopeInterceptor.java:25)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:34)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:55)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:58)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:40)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.NosniffSecurityHeaderInterceptor.intercept(NosniffSecurityHeaderInterceptor.java:21)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.security.interceptors.XXSSSecurityHeaderInterceptor.intercept(XXSSSecurityHeaderInterceptor.java:21)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:32)
	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
	com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:58)
	com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:45)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:115)
	com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:68)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:26)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:63)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)
	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)
	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:30)
	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:61)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:65)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
	com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:26)
	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
	com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:29)
	com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:43)
	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:47)
	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:43)
	com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:167)
	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:42)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:44)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:73)
	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:32)
	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:71)
	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

I tried several links from you on internet and nothing have success.

What should I do?

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3 answers

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Luciano Fagundes
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2015

Eric

The documentation below should helps to configure the database for Confluence. Could you please confirm if you have followed what is described on the documentation?

https://confluence.atlassian.com/display/DOC/Database+Setup+For+MySQL

Cheers

L.F

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ericmaicon
ericmaicon August 6, 2015

Hello Siddheshwar Mhetre, thanks for the answer.

I tried but even with it, the server crashed.

Do you have another suggestion?

 

Regards,

Eric

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Siddheshwar mhetre
Siddheshwar mhetre
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August 5, 2015

Hi,

If you're running Confluence 5.6 or below, downgrade the JRE / JDK 1.8 to 1.7.

OR

Add "&useUnicode=true&characterEncoding=utf8" on the end of the above Database URL

 

Regards,

Siddheshwar Mhetre

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