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Error importing site

Error importing backup of old confluence site.  I have the backup file from a couple of years ago.  I went to settings | Import Site, selected the zip file.  It uploaded and started to process. It got to 18% and I got this error.

 

There was an error during import. You can either try again or raise a support request.

 

I did try again and got the same result.

2 answers

1 accepted

0 votes
Answer accepted

Used import space instead of site and it worked.  Problem solved

where can i find this option import space ? 

I tried changing the email address in the entities.xml to the new email address as well.  That got me to 20% before failure.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
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