Empty page after copy

Volker Wend December 16, 2016

Hi, we have a problem after copying a page in confluence. The new page body is empty. This happens for all copy operations with different browsers. We can't see any logfile entries.

What can we do? Our Confluence Version is 5.9.8.

Thanks
Volker

4 answers

0 votes
MK December 19, 2016

ps. dont forget to set it back to "Producation" after your done^^

0 votes
MK December 19, 2016

Hi Volker, do you have a test-instance? can you try to disable all plugins over the UPM (safe mode)?

as i too dont know which loggin you have to set high, i would go for "Log4j Logging" and set it to "Diagnostic", a grep for "copypage" should do the rest.

pleas be aware that it could cause high load and will "spam" alot into your logfile.

Regards

0 votes
Volker Wend December 19, 2016

Hi, I have enough rights (sysadmin). The error occurs also when I create a new empty Page. I can only set the title, no body text. When I save and edit the page, I can work as usual. We have some Plugins installed. For what modul should I enable the logging?

Volker

 

0 votes
MK December 16, 2016

change the loglvl
https://confluence.atlassian.com/doc/configuring-logging-181535215.html

do you have enough rights?
what about customlayouts, macros or plugins?

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