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Emoji displayed as text

Diana Engelland July 29, 2020

Hi all,
I added an Emoji to a Confluence page and while I am in edit mode it is displayed correctly. Once saved it displayed for customers as text. 

I checked already Confluence Security and my personal settings, but issue remains. Anyone an idea what I need to change? 

Many thanks in advance. 2020-07-29 17_13_10-Batch registration (CSV) - CS Portal Self Service - Confluence.png2020-07-29 17_14_13-Batch registration (CSV) - Service Desk.png

1 answer

0 votes
Kathy Hart
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2021

I'm experiencing something similar, but not quite to that extent. 

When I place an emoji of an arrow on a page and view it as a logged in user it looks good, but it changes to a less pretty arrow when viewed by an external user. 

What I see: 

arrow 1.png

What the public sees: 

arrow 2.png

And these are not custom emojis. These are the ones provided by Atlassian inside Confluence. 

I have not yet experienced having an emoji replaced by a text description. 

These emojis are placed inside of a Notes panel but they behave the same way in the general body of the page. 

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