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Emoji displayed as text

Diana Engelland July 29, 2020

Hi all,
I added an Emoji to a Confluence page and while I am in edit mode it is displayed correctly. Once saved it displayed for customers as text. 

I checked already Confluence Security and my personal settings, but issue remains. Anyone an idea what I need to change? 

Many thanks in advance. 2020-07-29 17_13_10-Batch registration (CSV) - CS Portal Self Service - Confluence.png2020-07-29 17_14_13-Batch registration (CSV) - Service Desk.png

1 answer

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Kathy Hart
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March 5, 2021

I'm experiencing something similar, but not quite to that extent. 

When I place an emoji of an arrow on a page and view it as a logged in user it looks good, but it changes to a less pretty arrow when viewed by an external user. 

What I see: 

arrow 1.png

What the public sees: 

arrow 2.png

And these are not custom emojis. These are the ones provided by Atlassian inside Confluence. 

I have not yet experienced having an emoji replaced by a text description. 

These emojis are placed inside of a Notes panel but they behave the same way in the general body of the page. 

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