Current Viewer State Saving Failed (Unexpected Error) in Draw.io

加耒純平
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June 28, 2021

I want to fix a Draw.io page by creating a new Draw.io diagram and embedding it in a page. I would like to know how to resolve it.

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Mohamed Mohamedin
Contributor
June 29, 2021

Hi,

We've found the bug and fixed it. The fix will be available in the next release.

Thanks for the report

Raj K Joshi
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November 20, 2024

I'm getting the same error when embedding draw.io from another space. I can search OK but on insert getting -  Saving Failed (Unexpected Error)

MJ Valencia _draw_io diagrams_
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November 20, 2024

Hi Raj! 

To resolve the issue, try checking the following: 

1. Make sure the space where the diagram is stored and has the correct view and edit permissions for the person trying to access or insert it. 

2. Double-check that the diagram file still exists in the original space and hasn't been deleted or moved. 

3. Verify that the configuration for embedding across spaces is set up correctly. If you're unsure, your Confluence admin can assist with confirming this. 

If the issue persists after these steps, please file a support ticket here, and our team will be happy to help. 

Best, 

MJ :) 

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