Create Issue button is missing

Thor Carillanes December 15, 2022

We just signed-up for Confluence and Jira but I noticed that I cannot create multiple issues because the Create Issue button is missing when I highlight the text. Please help. Screenshot 2022-12-15 at 6.19.42 PM.png

2 answers

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Thor Carillanes December 28, 2022

This is currently resolved. Seems like we had not finished setting Jira up that's why it does not show. 

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Sam_Spencer December 15, 2022

Hi @Thor Carillanes

 

Are you in the edit mode when highlighting the text. 

The create issue option only displays when you have published the page are not in the the edit mode. 

Hope this helps.

Thanks,

Sam

Thor Carillanes December 15, 2022

I have already published the page and yet it still isn't there.

Sam_Spencer December 18, 2022

When you have the page in the edit mode you can not use the create new issues function 

Edit mode

Edit.PNG

 

When not in edit, in view only mode 

View mode

view.PNG

Thanks

Thor Carillanes December 18, 2022

Still the same, the option is still not available. 

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