ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions

[Aurélien Tertre]

Hello

Since some days, we can't log on confluence, we have those message :

2024-07-05 13:27:09,301 WARN [http-nio-8090-exec-6 url: /dologin.action] [web.filter.authentication.AuthenticationFilter] doFilterInternal Skipping because of product specific configuration -- url: /dologin.action | userName: anonymous | referer: http://xxxxxxxxxxxxxxxx:8090/dologin.action | traceId: c10d743464172385 2024-07-05 13:27:46,429 WARN [Catalina-utility-2] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\n ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1742515940) 2024-07-05 13:27:46,430 WARN [Catalina-utility-2] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\n ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #2024166638) 2024-07-05 13:27:46,430 WARN [Catalina-utility-2] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\n ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #968179657) 2024-07-05 13:27:46,432 WARN [Catalina-utility-2] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\n ->[PluginReadWriteTx]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #180855139) 2024-07-05 13:27:46,435 INFO [Catalina-utility-2] [atlassian.confluence.upgrade.AttachmentMigratorToV4] stopMigration Stopping V4 migration. 2024-07-05 13:27:46,435 INFO [Catalina-utility-2] [com.atlassian.confluence.lifecycle] destroy Shutting down long running task service

[Aurélien Tertre]

Hello

I just find the solution :

I used the admin_recovery to login on the interface, and to see the reel error :

Wrong password for the user who is connected to the external directory users ...

==> I force the reel password and it's now OK

I don't now why the password change after a previous upgrade ...

Thanks for your message

[Pavel Junek]

Hi @Aurélien Tertre,

I don't think this warning is related to the inability to log into Confluence.

• What version of Confluence do you have?
• What error does it say when you try to log in?
• Is Confluence connected to any external User management?
• Login not working for anyone? Not even the administrator?

Pavel